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Why Collaboration Is Crucial for Legal Firms
Collaboration within law firms looks a little (or a lot) different than it used to. Where people work and what tools they work with are vastly different.
Maybe you only work with your team face-to-face twice a week.
Maybe you’re working from a coffee shop, and you’re (pretty) sure that the Wi-Fi is (mostly) secure. Maybe.
Maybe you have 300+ emails flooding your inbox every day (and you definitely don’t read them all) while everyone else is getting beeped at by Slack. Maybe you’re sending documents in DropBox while your managing partner is printing out files by the pound.
If any of this rings a bell, it’s time to rethink how you collaborate within your law firm—and what tools you’re using to do it.
Do your communication processes set your law firm up for success?
Say you’re part of the 64% of law firms in the U.S. that work on a hybrid work system. Your law firm has four employees, which is about the size of the average law firm in the U.S. (rounded up).
You try to work in person with the whole team at least two days per week, but it’s tricky in the summer. Most of your team is planning to travel at some point this summer. They’ll work remotely wherever they can find good Wi-Fi.
But your clients still expect you to handle their important case matters without skipping a beat.
Without the right tools, your team will have to navigate around myriad communication and project management pitfalls.
- You may have a secure VPN set up for your home offices. But what about when a team member takes their family to the beach? How secure are your messages and emails? Are they encrypted?
- It’s normal for people to get distracted during the summer. Are critical emails going to slip through the cracks?
- With your team scattered and face-to-face working sessions rare, how will you prevent misunderstandings about your priorities?
- How are you keeping a record of communications? How are you tracking conversations and files related to each case matter?
See where this is going yet?
Traditional communication methods just aren’t effective for the average law firm today. Law firms need the right tools, built by experts who understand what law firms need.
Enter Rocket Matter’s Collaborator.
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How Rocket Matter’s Collaborator elevates your law firm’s internal communication
Rocket Matter’s Collaborator is a secure live chat feature that provides secure, Slack-like functionality (with the added features law firms need to stay at the top of their game).
Let’s take a look at how the average law firm can work with Collaborator to improve productivity and internal collaboration.
It’s summertime, and your team is ready to make the most of your hybrid work schedule to enjoy the sunny weather. So, you leverage Collaborator to ensure you stay on top of your firm’s case matters without sacrificing your fun in the sun.
1. You protect your internal communications with Collaborator’s secure chat feature.
Collaborator is fully integrated with Rocket Matter’s legal practice management software. As such, it has the same bank-level security and encryption features that protect your case matter files and client data. With security built into the software, you can keep client and firm data under lock and key from dodgy Wi-Fi signals.
Plus, these security features don’t just apply to your PC. You can securely use Collaborator on iPhone, iPad, Android, Mac, and PC.
2. You reduce email clutter by resolving issues in real time.
Let’s be honest. Not all questions and comments require a full email. And if you’re getting a lot of emails every day, you may not notice an urgent request before it’s hidden in the depths of your inbox.
Increase the visibility of important messages and reduce internal emails by sending messages to your team through Collaborator. And because Collaborator increases visibility, you can get real-time answers and make real progress on client case matters.
3. You work faster with natural language event scheduling.
It can take time to set up a meeting. Get that time back in your day with natural language scheduling. Need to meet with your colleague? Just type something like, “Add depo for Thursday at 1pm” and receive a prompt to immediately add the event to your calendar.
4. You track case matter files and conversations and save them to specific case matters.
Remember that precedent you found two weeks ago that would help you right now? Yes! Why? Because you linked the conversation to the client case matter.
With Collaborator, you can share files, folders, and images with colleagues and link it directly to the issue in question. This feature helps you keep matters tightly organized, making tasks easier to move forward.
5. You organize conversations by matter so nothing gets lost or forgotten.
No more spending twenty minutes going back through your conversations to find one message from two weeks ago. With Collaborator, you can organize conversations by matter, so they appear as streams in your matter dashboard.
Plus, you get a birds-eye view from your matter stream, which shows all the other activity going on for the case in question.
6. Your team can continue face-to-face collaboration via video conferencing features.
Spending more time out of the office in the summer? You don’t need to worry about getting enough face-to-face time! You know that you can launch video conferencing directly from Communicator, record meetings, share your screen, and live stream.
Whether it’s just catching up on your day, discussing priorities, or meeting to handle an urgent case matter, you’re good to go.
Now, instead of constantly falling behind on case matters, you can collaborate with confidence.
Launch your law firm to new heights with Rocket Matter
Rocket Matter’s legal practice management system has everything you need to skyrocket your law firm’s productivity and profitability. Don’t take our word for it! Check out our customer reviews to see how real law firms have transformed their workflows with Rocket Matter.
Schedule a demo today to learn more.
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Want to see a healthier cash flow and happier clients? Start accepting payments online! On your quest for the right payment processor, look for features that streamline and support the way law firms operate.
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