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The Dirty Word Which Increases Law Firm Profits & Client Happiness

The following article is based on a talk I gave at a legal technology conference,…

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Alternative Fee Arrangements: Contingency Fees

In How Many Alternative Fee Arrangements Are There?, we identified five core types of AFAs…

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[Webinar] How to Start a Successful Small Law Firm in Under 30 Days

Anyone who has practiced law for more than a week or two knows there are…

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Alternative Fee Arrangements: Retainer Fees

In How Many Alternative Fee Arrangements Are There?, we identified five core types of AFAs…

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How Many Alternative Fee Arrangements Are There?

The death of the billable hour has been greatly exaggerated over the years. Billing by…

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Using Technology to Deliver a WOW Experience For Law Firm Clients

Excellent client service–one that establishes and nurtures a loyal client base–is becoming a differentiator between…

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10 Ways To Make Your Clients Happy

According to a recent study by Forrest Research, it costs 5 times as much to…

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Excelling at Law Firm Client Service: Start With Setting Expectations

Many of today’s law firms fail to realize that the road to client satisfaction begins…

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8 Reasons Your Law Firm Isn’t Increasing Revenue (Infographic)

Last month, we compiled a guide to assessing, predicting, and maximizing law firm revenue. The…

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New Guide: Law Firm Revenue Growth

Law firms are facing more challenges than ever. Increased competition, industry pressures, falling realization rates,…

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Lawyers: What To Do If You Are Not Getting Paid

Nothing is worse than performing work and not getting paid. Its frustrating and stressful. I’m…

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Measuring and Making Decisions Around Your Firm’s Revenue Capacity

In our previous post on the subject of revenue capacity at your law firm, we…

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